Privacy Policy
At Home Energy Academy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy applies to the website (www.homeenergyacademy.com), online courses, content and brand operated by Home Energy Academy ("us", "we", or "our"). This privacy policy describes how we collect, use, and disclose your personal information. By using our website, registering for our online courses, viewing or sharing our content or engaging with our brand, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.
Collection of Personal Information
We collect personal information from you when you use our website, register for our online course, or engage with our brand. The personal information we collect may include:
- Your name
- Your email address
- Your contact details
- Your payment information (if relevant)
- Any other information you choose to provide
We may also collect information about your computer, including your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Use of Personal Information
We use your personal information to provide you with the services and products you have requested, to communicate with you about our services and products, and to improve our website, online course, and brand. We may also use your personal information for internal research and analysis. We may use your personal information to send you promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Disclosure of Personal Information
We do not disclose your personal information to third parties without your consent, except as required by law or as necessary to provide you with the services and products you have requested. We may share your personal information with our affiliated companies and with our service providers, such as payment processors, email service providers, and web hosting companies, for the purpose of providing you with the services and products you have requested. We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure or error-free. In particular, email sent to or from our website may not be secure. Therefore, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Accessing and Updating Personal Information
You have the right to access and update your personal information by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal information.
Contact Us
If you have any questions about this privacy policy, please contact us at [email protected].
